To withdraw funds from your Superhero trading account, you'll need to follow a few simple steps. The process generally involves accessing your "Wallet" and using a pre-verified bank account.
Step-by-Step Withdrawal Process
- Access Your Wallet: Log in to your Superhero account and navigate to the "Wallet" section.
- Go to the Withdraw Section: Within the Wallet, you should find a "Withdraw" or "Bank Accounts" tab. Click on it.
- Select Your Bank Account: The bank account you used to deposit funds will be automatically saved and available for withdrawals. You can only withdraw to a bank account that is in the same name as your Superhero account and has been used for a previous deposit.
- Enter the Withdrawal Amount: Specify the amount you wish to withdraw, keeping in mind any daily limits.
- Confirm the Withdrawal: Follow the prompts to confirm the transaction.
Important Information and Details
- Verified Bank Account: For security reasons, Superhero only allows withdrawals to a bank account that you have previously used to deposit funds.
- If you deposited funds via BPAY, you will need to make a small deposit using PayID or bank transfer to verify a bank account for withdrawals.
- If your bank account is not automatically visible, you may need to contact Superhero's support to have it manually verified.
- Withdrawal Limits: There is a daily withdrawal limit, which is typically around $20,000. In certain cases, you may be able to request a higher limit (up to $100,000) by providing additional documentation.
- Processing Time: It usually takes 1 to 2 business days for the withdrawn funds to appear in your bank account, but this can vary depending on your bank's processing times.
- Fees: There is no fee to withdraw funds from your Superhero trading account.
- Share Sale Proceeds: If you have sold shares, the funds will be available for withdrawal after the T+2 settlement process is complete. T+2 means the transaction day plus two trading days.
For specific questions or issues, especially if you need to withdraw more than the standard limit or if your bank account is not verified, it is best to contact Superhero's customer support through their online chat or email.